Whitnee Baldwin

Office Manager & Owner of Whitnee Baldwin Consulting

Whitnee Baldwin is a highly experienced dental office manager and consultant with a remarkable track record spanning over 20 years in customer service and more than a decade in the dental field. Known for her outstanding organizational abilities and strategic acumen, Whitnee has effectively overseen and advised multiple dental practices, leading to enhancements in operational efficiency, patient contentment, financial performance, team dynamics, and leadership development.

Beyond her professional endeavors, Whitnee is a dedicated mother of three sets of twins, viewing her bustling household as a harmonious blend of structured order and lively commotion.

Catch My Session:

Thursday

August 22 | 12pm-1pm

Reimagining the Patient Financing Experience in Practice

Session Overview:

This course will discuss strategy around how to deliver greater case acceptance utilizing ground breaking tools from Dental Intelligence and CareCredit. Reimagine how we engage along the patient journey by making treatment more affordable, removing the obstacles and pain points in the process to ensure that patients can get the care they need when they need it.

Key Takeaways

  • Learn how to maximize your Patient Financing Program from the experts
  • Best Practices for building your Patient Financing experience
  • Treatment Planning tools from Dental Intelligence
  • Automating the Offer: Pre-, During and Post-Appointment

Catch My Session:

Friday

August 23 | 3pm-4pm

Effective Goal Setting and Management Through Metrics

Session Overview:

In this course you will learn how Dental Inteligence can help you and your team set and reach SMART goals, improve patient experience and create clear action plans.  You will see how a seemingly impossible goal becomes possible. All while keeping your team engaged and motivated as an added bonus

Key Takeaways

  • Setting goals within Dental Intelligence
  • Maximizing team involvement 
  • Analyzing data to improve practice profitability